INCONTROL CONNECT FAQS

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INCONTROL CONNECT FAQS

WI-FI HOTSPOT

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WHAT IS WI-FI HOTSPOT?
DO I NEED A SIM FOR MY WI-FI HOTSPOT HOTSPOT?
DOES MY SIM NEED TO PROVIDE A DATA PLAN?
CAN I USE THE DATA FROM THE MOBILE PHONE PLAN THAT I ALREADY HAVE?
WHAT TYPE OF NETWORKS DOES WI-FI HOTSPOT OPERATE ON?
WILL WI-FI HOTSPOT PROVIDE A CONTINUOUS WI-FI CONNECTION WHILST ON THE MOVE?
WHAT TYPE OF SIM DO I NEED TO PROVIDE?
DOES JAGUAR LAND ROVER HAVE A PREFERRED SIM PROVIDER?
CAN I ORDER WI-FI HOTSPOT ON ITS OWN, OR IS IT LINKED TO OTHER OPTIONS?

INCONTROL APPS

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WHAT IS INCONTROL APPS?
CAN I BUY INCONTROL APPS FOR MY CURRENT VEHICLE?
CAN I DOWNLOAD APPS AVAILABLE FOR OTHER REGIONS?
CAN I HAVE INCONTROL APPS ON ANY JAGUAR VEHICLE?
ARE TABLET DEVICES SUPPORTED?
SHOULD I UPDATE MY IPHONE SOFTWARE?
SHOULD I DOWNLOAD INCONTROL APPS AND ANY UPDATES VIA WI-FI?
HOW DO I INSTALL A COMPATIBLE APP?
I'VE UPDATED MY PHONE AND NOW INCONTROL APPS DOESN'T WORK
DO I HAVE TO CREATE AN ACCOUNT TO USE SOME APPS?
WHEN I CONNECT MY PHONE TO THE VEHICLE, I ALWAYS GET A POPUP ON THE DEVICE TO ALLOW THE CONNECTION. HOW DO I STOP THIS FROM HAPPENING?
WHEN I USE VOICE INTERACTION, WHY DOES MY CLUSTER SHOW A PHONE CALL IN PROGRESS?
WHICH USB PORT SHOULD I USE?
DO I NEED TO START THE APP BEFORE CONNECTING TO THE VEHICLE?
MY PHONE IS CONNECTED AND I CAN SEE THE APPS BUT THERE'S NO AUDIO COMING THROUGH THE CABIN SPEAKERS. HOW DO I CONNECT TO BLUETOOTH?
WHAT HAPPENS IF THERE IS NO DATA CONNECTION?
I HAVE UPDATED TO IOS 9, WHY DO I NOW HAVE TO GO THROUGH AN APPROVAL PROCESS BEFORE I CAN USE A NEW APP IN THE CAR?
HOW DO I PURCHASE INCONTROL APPS?
I HAVE PURCHASED A USED JAGUAR WHICH HAS INCONTROL APPS FITTED. AM I ABLE TO CONNECT MY SMARTPHONE?
HOW MUCH DOES INCONTROL APPS COST?
WHAT DO I NEED BEFORE I CAN USE INCONTROL APPS?
IS MY HANDSET COMPATIBLE WITH INCONTROL APPS?
HOW DO I INSTALL JAGUAR INCONTROL APPS ON MY SMARTPHONE?
HOW WILL I KNOW WHEN NEW APPS BECOME COMPATIBLE?
WHY AREN'T ALL MY APPS AVAILABLE ON INCONTROL APPS?
WILL INCONTROL APPS STILL WORK WHEN THE VEHICLE IS IN MOTION?
I MADE A PHONE CALL AND I HAD TO UNLOCK MY IPHONE BEFORE I COULD USE INCONTROL APPS AGAIN. WHY?
DOES INCONTROL APPS USE MOBILE DATA?
WHICH CONNECTION CABLE DO I REQUIRE?
WHERE SHOULD I STOW MY DEVICE WHEN CONNECTED TO INCONTROL APPS?
INCONTROL APPS IS INSTALLED ON MY DEVICE BUT IT WON’T CONNECT TO THE VEHICLE.
IS IT POSSIBLE TO HAVE INCONTROL APPS ON MORE THAN ONE SMARTPHONE?
WHAT SUPPORT IS THERE FOR QUERIES ABOUT INCONTROL APPS?
WHAT HAPPENS IF I DON’T UPDATE TO IOS 9?

As we roll out InControl, specific features described may be optional, and market or powertrain dependent. Please consult your local Jaguar Retailer for availability and full terms. Certain features require an appropriate SIM with a suitable data contract, which will require further subscription after the initial term advised by your Retailer. Mobile connectivity cannot be guaranteed in all locations.